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Over the Waters

mockingale's

Terms of Service

NOTE as of 01/26/2017: Commissions for photomanipulations are on hold. For now, my focus is on digital drawings. Thank you for understanding!


My Terms of Service may be revised or updated intermittently.
Last Revised: July 24, 2017

Commission TOS: About

BY PURCHASING ART FROM ME, you automatically agree to all of the following terms and conditions. Please ensure you have read through and understand every condition before ordering from me.

If you have any questions regarding any of the things mentioned below or my art procedure, please contact me via note!

Commission TOS: FAQ

Payments & Refunds

✦ Payment via Paypal should only be sent in CDN (Canadian currency). Payment via points should only be sent via the commission widget I set up on my page.

✦ Payment may be sent before OR after I begin work on the commission, depending on the circumstances (projected time of completion, as determined by me).

✦ If you would like a refund and I have not begun work on your commission (or have barely started), I will provide refund in full. Negotiation will follow if I am more than 75% done.


NOTE! If the refund is requested due to delays on my part, full refund will be issued regardless of how complete a piece is.

✦ If, for whatever reason, I choose to cancel the commission on my part, I will provide 100% refund.

✦ Once the commission is complete and has been sent to you, I will not accept any return or refund.

✦ If you are unsatisfied with an aspect of the commission, I will be more than happy to make minor adjustments free of charge! Your happiness is my goal :)

Artist

✦ Depending on my priorities online and offline, there should be an expected delay in the completion of your commission. My turnaround can range from several days to months, and I will discuss this with you (according to my current situation) when you order from me! Please understand that my art here is a hobby (being a full-time student with many obligations) and that it is not my first priority.

✦ I reserve the right to turn down any prospective commission if I do not feel comfortable with the subject material or if I do not feel as though I can do it justice (i.e., subject matter that I am not experienced with enough to charge money for).

✦ Please let me know if you do not want me to upload your commission in my deviantart gallery (as I typically do by default) and I will be happy to oblige.

Commissioner

✦ Do not claim the artwork as your own, edit it, or redistribute it.

✦ Leave my signature intact on all of my artwork.

✦ You may use the artwork as you wish, as long as it is non-commercially. If you want to use the artwork for outside projects (i.e., not purely for personal use), please bring this up & we can discuss it.

✦ A visual aid or reference is greatly preferred! If only given a written description for me to work off of, discrepancies in design and artistic interpretation in the completion of your commission (to the best of my judgement) are to be expected.

Frequently Asked Questions

What do you draw?

Equines are the only subjects I'm comfortable charging money for (since I'm the most practiced with them), although I will draw companions of your characters!

Can you place me on a waiting list?

Unfortunately, no! I choose to avoid using waiting lists as it helps my turn-around and rprevents me from feeling too swamped. I take orders as I go. <3

How long do you take to complete orders?

It very much depends on what I have going on in the moment, which I'll discuss with you when you order! Delays may occur but I'll do my absolute best to communicate with you along the way.

Do you accept points?

Yes! I accept payment in points and in $CAD via Paypal. The choice is yours!

Commission TOS: FAQ
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